Privacy Policy

Last Updated On 30-Dec-2025 • Effective Date 30-Dec-2025

This Privacy Policy describes the policies of ConnectLah Technology Solutions, Kuala Lumpur, Malaysia, regarding the collection, use, and disclosure of personal information when you use our website and related services.

By accessing or using the service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the service.

We may revise this Privacy Policy from time to time. The revised version will be posted on the service and will take effect 180 days after publication. Continued use of the service after that period constitutes your acceptance of the updated policy.

Information We Collect

We may collect and process the following personal information:

Name
Email
Mobile number
Date of birth
Address
Payment information

How We Collect Your Information

We may collect or receive your information in the following ways:

When you fill in registration forms or otherwise submit personal information
When you interact with the website or portal
From lawful public sources

How We Use Your Information

We use the information we collect to create user accounts, process payments, and manage customer orders.

If we need to use your information for any other purpose, we will request your consent and only use it for the purpose(s) for which consent was granted unless otherwise required by law.

How We Share Your Information

We do not transfer your personal information to third parties without your consent, except in limited cases such as analytics, data processing, legal compliance, contract enforcement, or business restructuring.

Any third party receiving your information may only use it for the purpose for which it was shared and may not retain it longer than necessary for that purpose.

Retention Of Your Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, generally from 90 days to 2 years after account termination, unless a longer retention period is required by law or for legitimate business reasons.

Anonymous or aggregated information that does not identify you may be retained indefinitely.

Your Rights

Depending on applicable law, you may have the right to access, correct, erase, restrict, object to, or port your personal data, withdraw consent, or lodge a complaint with a regulator.

To exercise your rights, please contact us at support@connectlah.com.my. We will respond in accordance with applicable law.

Please note that if you withdraw consent or refuse required information, some services may no longer be available to you.

Cookies Etc.

To learn more about how we use cookies and similar technologies, and the choices available to you, please refer to our Cookie Policy.

Security

We use reasonable security measures to protect your information from loss, misuse, or unauthorized alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third Party Links & Use Of Your Information

Our service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies separately.

Grievance / Data Protection Officer

If you have any questions or concerns regarding the processing of your information, please contact us at support@connectlah.com.my. We will address your concerns in accordance with applicable law.